YWCA BC IT Support | Home

Welcome to our updated helpdesk portal!

Remember: When creating a support ticket, the more details you share, the faster we can help! Please include as much information as you can. Clear descriptions help us get started right away, and screenshots are especially helpful. Tickets with limited details may take a little longer to resolve.

    For Managers:

    To add/delete users from YWCA IT systems please use the following links:
      News From IT

      April 22nd, 2026:
      We’ve made it easier to contact the IT Helpdesk. You can now submit a ticket in any of these ways:
      • Your helpdesk portal: helpdesk.ywcabc.org
      • By email: helpdesk@ywcabc.org
      • By phone: 604-895-5822

      In the portal, you can also view your current and past tickets, read updates from the IT team, and search our IT knowledge base.